I agree that this site uses cookies for analysis, personalized content, and advertising. For more information see imprint & gtc.Agree
Search

Hotel Reviews

Wolf-Dietrich Altstadthotel & Residenz

Our Customer
Satisfaction Index

85,50 %

"Excellent"

Review count 6881 reviews across 14 portals

Average rating

Customer Alliance: 156987.81 %
Agoda: 1879 %
Booking.com?aid=1621363: 202383 %
Ctrip: 586 %
Expedia: 171786.69 %
Google: 77788 %
HolidayCheck: 12373.96 %
Hotel.de: 2481 %
Hotels.com: 48784 %
HRS: 1378 %
Travelocity: 3100 %
Yelp: 1170 %
Zoover: 1100 %

Rating criteria

Room: 79.73 %3 / 5
Location: 92.87 %4 / 5
Cleanliness: 88.43 %4 / 5
Service: 86.65 %4 / 5
Breakfast: 89.15 %4 / 5
Wellness / Spa: 85.83 %4 / 5
Price: 76.6 %3 / 5
70 %
couple (70)
21.06.2019 17:30
Based on Point 1 and 3 we will NOT recommendate your hotel.Not satisfied.
Details
  • Room: 3/5
    Comment: No air condition, unsafe bathtub on slipery floor.The room was very hot,some 26-28Celsius during the night.Opening windows difficult due to noise at the street.
  • Breakfast: 3/5
  • Location: 5/5
    Comment: Central location
  • Cleanliness: 3/5
    Comment: In clothing cabinets lot of dust.
  • Service: 4/5
    Comment: OKAY!
  • Price: 3/5
    Comment: too high,see point 1 and 3
90 %
couple (60)
21.06.2019 03:05
Great location
Details
  • Room: 5/5
  • Breakfast: 3/5
  • Location: 5/5
  • Cleanliness: 5/5
  • Service: 5/5
  • Price: 4/5
93 %
couple (60)
20.06.2019 20:06
Really nice hotel, friendly staff & great location
Details
  • Room: 4/5
    Comment: Nice size & bright. Unfortunately, a fan didn't do much for the heat
  • Breakfast: 5/5
  • Location: 5/5
    Comment: Just off the pedestrian walkway. Close to everything
  • Cleanliness: 5/5
  • Service: 5/5
  • Price: 4/5
90 %
family (60)
20.06.2019 19:49
No air conditioning. Every hotel we stayed at while traveling Europe had air conditioning. Would not stay again because of this
Details
  • Room: 4/5
    Comment: Architecture of room
  • Breakfast: 5/5
    Comment: Great selection
  • Location: 5/5
    Comment: Close to old Town
  • Cleanliness: 5/5
    Comment: Very clean
  • Service: 5/5
    Comment: Everyone was very friendly
  • Price: 3/5
    Comment: Too expensive overall
100 %
couple (60)
20.06.2019 18:30
Good adres to recommend
Details
  • Room: 5/5
    Comment: Quality beds
  • Breakfast: 5/5
    Comment: High quality + variation
  • Location: 5/5
    Comment: Just naar the centre
  • Cleanliness: 5/5
  • Service: 5/5
  • Price: 5/5
    Comment: Very good
46 %
family (30)
20.06.2019 17:42
Very poor! We will not be visiting again.
Details
  • Room: 2/5
    Comment: Where to start?First and foremost make sure that rooms are clean and no spider webs hanging from the ceiling.Another good idea is to clean the windows.Finally it’s absolutely unacceptable to have a rooms without air conditioning in a 4 star hotel.
  • Breakfast: 4/5
    Comment: Breakfast was the only thing which deserves 4 stars.
  • Wellness / Spa: 1/5
    Comment: SPA facilities very dated and swimming pool very cold water absolutely unsuitable for kids not pleasant for adults as well.
  • Location: 4/5
    Comment: Location is okay.
  • Cleanliness: 2/5
    Comment: Spider webs hanging from the bed frame and carpet soiled, windows not clean as well.
  • Service: 1/5
    Comment: We’ve been in many 4 and 5 star hotels and I have to admit your place is one of the worst customer service we’ve experienced.
  • Price: 2/5
    Comment: Definitely expensive for what it is.
100 %
family (40)
18.06.2019 02:32
Wonderful! We loved the hotel, with it's quirky character. We loved the staff, who were friendly and inviting. We loved the location. Thank you for making our trip enjoyable.
Details
  • Room: 5/5
    Comment: We were very pleased with the family room suite.Having separate beds in a separate space with a door that could be closed was ideal.
  • Breakfast: 5/5
    Comment: Good food, plenty of variety for all tastes. And the staff was wonderful.
  • Location: 5/5
    Comment: We loved being in the center of the city, within walking distance of everything we wanted to see.
  • Cleanliness: 5/5
    Comment: Room was clean and well kept.
  • Service: 5/5
    Comment: Absolutely loved the staff. Everyone was very friendly and helpful. We especially appreciated the multi-lingual staff, as we were hesitant to visit since we don't have a grasp of German. Thank you for making us feel welcome!
  • Price: 5/5
    Comment: It was a very good value and we loved the location.
97 %
couple (80)
18.06.2019 00:36
We should have booked two more days
Details
  • Room: 5/5
  • Breakfast: 5/5
  • Location: 5/5
  • Cleanliness: 5/5
  • Service: 5/5
  • Price: 4/5
68 %
couple (40)
17.06.2019 13:27
It is definitely not more then 3 stars hotel. No air conditioning!!!
Details
  • Room: 2/5
    Comment: Total refurbishment
  • Location: 4/5
  • Cleanliness: 4/5
  • Service: 4/5
  • Price: 3/5
100 %
couple (50)
17.06.2019 11:29
Staff were extremely helpful and available at all times. The hotel location is perfect for exploring Salzburg. Would thoroughly recommend this hotel.
Details
  • Room: 5/5
    Comment: Spacious, clean & perfect.
  • Location: 5/5
    Comment: Right in the heart of the action - great location
  • Cleanliness: 5/5
    Comment: Room & hotel, spotless.
  • Service: 5/5
    Comment: Very helpful staff and always available. This includes all staff. Very happy and clearly cared about their guests.
  • Price: 5/5
    Comment: Excellent choice of breakfast. Catered for all diets.
In the middle of happeningsCentral location
Reviews from our guests on:
Member of: